FAQs

Are these products black-owned?

Yes. Our co-founders are Terrance & Dandria Williams, a black married couple from Chicago, IL.

How do I know what ingredients are in the products I am purchasing?

We value clean ingredients. Each product has the ingredients listed.

I am trying to make a purchase but the item is sold out. When will it be back in stock?

Be sure to join our community by signing up with your email first. This will ensure you are the first to know when items are back in stock. Typically items are restocked within 1-3 business days.

What is the estimated time for shipping orders?

Given high volume, please allow 1-2 business days for orders to ship. We are working to get orders out as quickly as possible. 

How long does it take to receive an online order?

Given increased volume, please allow 3-5 business days for deliveries once your order has shipped. 

How do I know if my order went through?

You should receive an order confirmation email verifying your order was placed. Please check your spam folder if you do not receive an email from us.

How can I change the shipping address on my order?

We’re so sorry, but once an order is submitted, we have no way to change it.

How can I modify the items and/or quantities on my order?

We’re so sorry, but once an order is submitted, we have no way to change it.

Will I receive a shipping notification?

Yes. A shipping confirmation email will be sent for your shipment. If some items cannot be fulfilled, we will send you a final email detailing any items that maybe short shipped or cancelled.